1
The stand has no locking mechanism; will it accidentally fold when unfolded for use? How can I ensure stable support?
It won't fold accidentally, and its stability is guaranteed by two factors. ① The folding joint adopts a "high-damping design," requiring a deliberate pushing force to fold at any usage angle (10°-60°) after unfolding. Daily use (such as typing vibration or minor impacts) will not trigger folding. ② Combined with a "triangular mechanical stability structure," the support surface and base form a stable triangle after unfolding, distributing the device's weight and further preventing structural swaying.
2
With a lockless design, is it easy to accidentally drop the device when folding? Are there any tips to avoid this?
Low risk of accidental activation and low cost of prevention. Folding requires a gentle push of the lever and alignment with the folding trajectory; it cannot be done by simply touching it, thus minimizing the probability of accidental activation.
3
How do I clean the rack after it gets oily when using it in the kitchen? Will it affect the smoothness of the folding mechanism?
Cleaning is simple and will not affect the smoothness of folding. Cleaning steps: ① Use a damp cloth with diluted neutral detergent (such as dish soap) to gently wipe away oil stains on the aluminum alloy shaft and silicone pad surface; ② Wipe away any remaining detergent with a clean, damp cloth, then dry with a dry cloth; ③ If there is oil on the folding joint, use a cotton swab dipped in a small amount of alcohol (only wipe the metal part of the joint, avoiding the silicone pad) to clean the gaps; after cleaning, gently push the folding joint a few times to ensure there is no jamming. Both the aluminum alloy and silicone materials are oil-resistant, and timely cleaning will not leave stains or corrode parts.
4
If there are infants or toddlers at home, is there a risk of their fingers being pinched by the non-locking folding structure of the bracket? How can this be prevented?
The risk of pinching fingers is extremely low and can be further mitigated with simple precautions. ① The folding joint has a gap of only 2mm and requires deliberate force to fold, making it impossible for infants and young children to trigger on their own; ② Protection recommendations: After use, promptly fold the stand completely and store it in a place out of the reach of infants and young children (such as inside a table or in a storage cabinet); avoid allowing infants and young children to handle the stand alone to prevent them from forcibly bending the joints; the edges of the stand are rounded, so even if touched, they will not scratch the skin.
5
What are the core features of the RN01 phone holder?
Its core advantages are "full-size compatibility from 4.7 to 12.9 inches + foldable design + 6-level ergonomic angle adjustment + triangular stability structure," balancing dual-device compatibility, form factor flexibility, user comfort, and placement stability; designed specifically for those who need to free their hands, it is compatible with mainstream smartphones (4.7-7.2 inches) and tablets (7.9-12.9 inches), including large-screen tablets such as the iPad Pro 12.9 and Huawei Mate Pad Pro.
6
What are the characteristics of the bracket's material and structure? Will it scratch the equipment's casing?
The main body is made of unibody aluminum alloy, with the inner side of the clamping arm and the support surface fully covered with high-elasticity silicone pads. The base is equipped with three high-adhesion anti-slip feet, balancing portability and protection. It adopts a "triangular mechanical stability structure," where the support surface and the base form a stable triangle when unfolded, preventing wobbling even when a 12.9-inch tablet is placed on it. The silicone pads have a fine texture, which enhances friction and prevents scratches and indentations caused by direct contact with the device casing.
7
Can the stand be used continuously for extended periods? Will prolonged placement of the device cause the silicone to deform?
It can be used continuously without affecting the performance of the bracket; the folding joint adopts a high-precision snap-fit structure, and has undergone 20,000 folding tests without significant performance degradation; the silicone is made of highly elastic material and will not deform under normal use.
8
What are the dimensions and weight of the stand? What are the features of its folding and transforming design? How portable is it?
The unfolded dimensions are 18.6cm × 15.7cm × 14cm, and it supports three folding modes (desktop use mode, half-fold portable mode, and fully folded storage mode). When fully folded, it is only 2cm thick, with a size comparable to a regular tablet. It weighs only 265g and comes with a custom storage bag, which can be easily placed in a backpack side pocket or tote bag. Different folding modes are suitable for different scenarios: the desktop use mode provides stable support for tablet devices, the half-fold mode is suitable for mobile devices, and the fully folded mode is easy to carry, catering to both fixed scenarios and mobile usage needs, and suitable for placement in various environments such as desktops and outdoors.
9
Has the product passed environmental certification? Does the material have any unusual odor?
The product has passed RoHS environmental certification, and all materials (aluminum alloy, silicone) meet environmental standards and are free of harmful substances such as formaldehyde and heavy metals. The product has undergone strict odor testing before leaving the factory, and there is basically no odor after opening the box. If there is a slight material odor, it will dissipate after ventilating for 1-2 days and will not affect the safety of use.
10
How long does it typically take to receive my order? Is the product properly packaged during shipping?
Orders are typically shipped within 2-3 business days after placement. The exact delivery time depends on the shipping address. Products are packaged in sturdy cardboard to effectively prevent damage during transport