1
Is the stand suitable for use on the tray tables of high-speed trains/airplanes? Would it be more suitable for small spaces if it were disassembled?
Suitable. The support panel, when disassembled, measures only 20.2cm × 17.1cm × 13cm, allowing it to be placed directly on the tray tables of high-speed trains/airplanes. It is compatible with 13-14 inch ultrabooks or tablets. When not disassembled, it is larger and not recommended for use on narrow tray tables. The support panel can still be adjusted in angle after disassembly, meeting the needs of temporary office work/watching movies during business trips.
2
What are the core advantages of the X90 bracket?
Its core advantages are "stepless damping adjustment + all-aluminum alloy + silicone material + lightweight and portable + detachable combination," balancing smooth operation, stable use, and flexibility in various scenarios. Designed specifically for 13-16 inch ultrabooks and business laptops, it is especially suitable for professionals who frequently work on the go, students who spend long hours studying at a desk, and those working from home, meeting the needs of various scenarios including office work, study, and multimedia. It also supports separate use, adapting to small spaces or single-device support scenarios.
3
When using a stand with an external keyboard, will it obstruct the space where the keyboard is placed?
It won't obstruct your view. The bottom of the stand provides at least 15cm of space for a keyboard, allowing you to place it under the stand when using an external keyboard for a cleaner desktop layout; it's compatible with most keyboards.
4
Are there any sharp burrs on the edges of the stand? Will it scratch my hands or the equipment when I use it?
No sharp burrs. All aluminum alloy edges of the bracket are rounded, and silicone accessories fully cover the corners to prevent scratches during use. The silicone pad on the support surface is higher than the aluminum alloy edge, so the device shell will not directly contact the aluminum alloy parts when placing/removing the device, thus avoiding scratches.
5
What are the characteristics of the materials used in the X90 bracket? How durable is it?
The main body is made of one-piece die-cast aluminum alloy, and the support surface and bottom are equipped with high-density silicone accessories (anti-slip pads, limit blocks, etc.), with no other additional materials; the aluminum alloy material is rigid and lightweight, and combined with the one-piece die-casting process, the structure is stable and not easily deformed; the silicone accessories are soft and non-slip, which can prevent scratches on the equipment shell; the bracket has undergone 15,000 folding fatigue tests, and will not break or loosen under normal use, demonstrating excellent durability.
6
What are the differences between the adjustable design of a stand and a regular stand? What is the adjustment range? Will the detachable design affect the adjustment function?
Unlike ordinary adjustable settings, this device employs a damped stepless adjustment structure, supporting simultaneous stepless adjustment of angle and height. The angle adjustment range is 0°-90°, and the height adjustment range is 70-343mm. During adjustment, simply push the support arm lightly to smoothly adjust to any angle/height. The damping structure automatically locks the position, eliminating the need to press an unlock button and providing a smooth, seamless experience. It adapts to the comfortable usage needs of different heights and sitting postures. The detachable design does not affect the adjustment function; the bracket can be separated into a support panel and a base. Even after separation, the support panel can still be independently adjusted for angle adjustment, offering greater flexibility when used alone.
7
Is the included storage bag waterproof? Besides holding the two disassembled parts, can it also hold other small accessories?
The storage bag is made of nylon, which can prevent minor splashes (such as water droplets during a rainy commute) and protect the stand from moisture. In addition to accommodating the support panel and base, it can also hold small accessories such as cleaning cloths, making storage more organized.
8
Are the connecting clips prone to breakage during disassembly? Will prolonged disassembly and use affect the lifespan of the clips?
The connecting clips are made of high-toughness aluminum alloy, which is strong and not easy to break. After 5,000 disassembly/reassembly fatigue tests, the clips can last for more than 3 years under normal use. Long-term disassembly and use will not significantly affect the life of the clips. It is recommended to gently pry the force points of the clips when disassembling and avoid violent pulling.
9
Has the product passed environmental certification? Does the material have any unusual odor?
The product has passed RoHS environmental certification, and all materials (aluminum alloy, silicone) meet environmental standards and are free of harmful substances such as formaldehyde and heavy metals. The product has undergone strict odor testing before leaving the factory, and there is basically no odor after opening the box. If there is a slight material odor, it will dissipate after ventilating for 1-2 days and will not affect the safety of use.
10
What devices does the bracket support? Are there any requirements regarding the thickness and weight of the devices?
It is compatible with mainstream laptops ranging from 13 to 16 inches (including 13.3-inch ultrabooks and 15.6-inch business laptops), and also compatible with tablets ranging from 10.9 to 12.9 inches. It supports devices with a thickness of ≤6mm (including protective cases) and can support a maximum weight of 10kg. Because the stand is designed to support thin and light devices, gaming laptops are generally over 8mm thick and cannot be placed stably, so it is not recommended to use them.
11
Can the support structure hold the equipment for an extended period of time? Will the damping structure fail or become damaged?
It can be stored for extended periods without easily malfunctioning or breaking down. The damping structure of the stand uses an aluminum alloy shaft core paired with high-toughness, wear-resistant components. After long-term static testing, the locking performance and smoothness of adjustment show no significant decrease. It is recommended to remove the equipment from the stand and fold it up for storage when not in use for a long time.
12
What is the warranty period for the X90 bracket? Is the damping structure covered under warranty?
It offers a 12-month official warranty, during which you can enjoy free repair and replacement parts service. The warranty covers non-human-caused functional failures, such as loose damping structure or non-human-caused silicone pad detachment. Human-caused damage (drop, squeeze, scratch), normal wear and tear (slight wear on silicone pads), and failures caused by high temperature/humid environment are not covered by the warranty.