Shipping＆Delivery

ZUERST could ship anywhere is in postal service in the world except

Egypt

Ethiopia

Angola

Anguilla

Antigua and Barbuda

Barbados

Papua New Guinea

Bahamas

Palestinian Territories

Bahrain

Bermuda

Belize

Burkina Faso

Burundi

Equatorial Guinea

East Timor

Togo

Dominica

Dominican Republic

Eritrea

French Polynesia

French Southern Territories

Cape Verde.

Falkland Islands

Gambia

Congo Brazzaville

Congo Kinshasa

Grenada

Guyana

Haiti

Kiribati

Djibouti

Guinea

Guinea-Bissau

Ghana

Gabon

Zimbabwe

Cameroon

Qatar

Cayman Islands

Comoros

Kuwait

Kenya

Cook Islands

Curaçao

Lesotho

Lebanon

Liberia

Libya

Liechtenstein

Rwanda

Madagascar

Malawi

Mali

Macedonia.

Martinique

Mauritius

Mauritania

Montserrat

Mozambique

Namibia

South Georgia and the South Sandwich Islands

South Sudan

Nauru

Niger

Nigeria

Niue

Norfolk Island

Pitcairn Islands

Samoa

Sierra Leone

Seychelles

Saint Barthélemy

Sao Tome and Principe

Saint Helena

St. Kitts and Nevis

St. Lucia

St. Martin

St. Pierre and Miquelon

St. Vincent and the Grenadines

Swaziland

Sudan

Suriname

Solomon Islands

Somalia

Tanzania

Tonga

Turks and Caicos Islands

Tristan da Cunha

Vietnam

Albania

Réunion

Afghanistan

United Arab Emirates

Andorra

Åland Islands

Pakistan

Iceland

Gibraltar

New Jersey

Brunei

Svalbard and Jan Mayen

Sri Lanka

San Marino

Christmas Island

Senegal

Serbia

Nepal

Monaco

Myanmar

Bangladesh

Mongolia

Mayotte

Malaysia

Maldives

Isle of Man

Luxembourg

Laos

Ivory Coast

Kosovo

Cocos (Keeling) Islands

Cambodia

Montenegro

Netherlands Caribbean

Guadeloupe

Guernsey

Greenland

Fiji Island

Vatican City

French Guiana

Faroe Islands

Bhutan

Botswana

Bosnia and Herzegovina

Ukraine.

If your shipping address is a P.O. Box shipping address, we may not be able to ship your parcel in Express shipping. Also, we can not ship your products to a military address.

3.Shipping Time

Order processing time = We‘ll ship the item in 0-2 business days and upload the tracking number ASAP

Shipping time = The international delivery usually may take 5 to 20 post days via different country . When your order is shipped out, a notification will be sent to the e-mail box you registered on our website. You can find a tracking number in the Email and you can track the state of order online.

Total delivery time = Order processing time + Shipping time

The total delivery time depends on the product you purchased and your location, we will ship the goods to you from the Ningbo, China. (Depends on the country)

4. D.D.U.

All of our orders are shipped as "D.D.U." (Delivered Duties Unpaid), ZUERST cannot be held responsible for any accrued additional charges such as taxes, duties or tariffs that may apply to international orders. To find out more about this, please contact your local custom office. All prices on our site are quoted in US Dollars.

5. Shipping NOTE

5.1 The shipping times mentioned above refer to the estimated time of business days that the shipment will take after an order has been shipped.

Business days do not include Saturday/Sunday and any public holidays.

These estimates are based on normal circumstances and are not a guarantee of delivery times.

We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as out of stock, natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues. The estimated delivery time may also vary according to your location and the origin of your order.

If you require any further information or assistance, please do not hesitate to contact us.

5.2 If you want to change the delivery address of your package after it has been shipped out.

Unfortunately, we cannot change the shipment once the product is en route

5.3 Affected by Covid-19, there will be some delay in the delivery.

5.4 If some products are sold out on some countries, it will not be able to place an order. If you still want to order, welcome to contact at office@sz-zuerst.com and we promise to reply to you within 1 business day.

6. Multi-item Product Shipping Terms

If you want to order more than one item, and we know you want all to be delivered at the same time, we will try to make sure all your items reach you at the same time.

Sometimes our products are not always sent together since different shipping options can be used, depending on the product.

Once an item has been shipped, you will receive a shipment notification email.

7. Track Your Order

Any delivery dates provided by ZUERST are estimated. Once your order is shipped out, you will receive an email about the tracking information.

Please allow 24 hours for the tracking information to show.

Welcome to track your order through this link (https://www.17track.net/en) by entering your tracking number. 

Don't worry, if there have any problems with the delivery status, please contact us atsupport@cabletimetech.com and we will reply to you within 1 business day.

8. Cancel Order 

8.1 Can I cancel the order after placing the order?

We accept order cancellation before the product is shipped or produced.

Within 12 hours after the order is placed, you can apply to office@sz-zuerst.com to cancel the order, because we will confirm the order and arrange the delivery within 12 hours. If the cancellation is requested after more than 12 hours, it can only be refunded or The return process is proceeding, please refer to our Return Policy

8.2 Is there a fee for canceling an order?

For refunds within 12 hours of placing an order, no handling fee. For refunds 12 hours after the order is placed, please refer to Return Policy. By the way, paypal official will charge a refund fee.

8.3 After canceling the order, how will the refund be returned?

How long is the return time?

For refunds within 12 hours of placing an order, we support the same way to return, arrange the return time is 1-2 business days, and the return time is 1-2 business days. For refunds 12 hours after the order is placed, we also support the same way to return.

The return time is 1-10 business days. Please refer to our Return Policy

8.4 Cancel Support

If there have any problems with product use help, consultation on refunds and returns, and other help you need, please contact us at office@sz-zuerst.com and we will reply to you within 1 business day.