1
How many functions does this charging dock have? What devices can it charge?
It is a 3-in-1 magnetic wireless charging dock that can charge MagSafe-enabled phones (such as iPhone 12 and above), Apple Watches, and wireless headphones (such as AirPods) simultaneously, covering mainstream portable electronic devices.
2
What specifications does it use for its magnetic attraction? Is the attraction strong enough?
Equipped with N52 strong magnetic material, it has a strong adsorption force and can firmly adhere to MagSafe-enabled phones. It will not easily fall off during daily handling or slight shaking, and it makes aligning devices more convenient when charging.
3
What is the charging power? How efficient is it for fast charging mobile phones?
It supports 15W MagSafe wireless fast charging, which can fully charge the iPhone 16 series in just about 2 hours, about 1.5 times faster than ordinary 5W wireless charging.
4
What angle adjustments does it support? Can it adapt to different usage scenarios?
The phone charging area supports angle adjustment from 0 to 230° and can be folded from 0 to 180°, enabling phone charging in both portrait and landscape modes to suit different viewing angles such as watching movies, navigation, and office work.
5
What safety features does a charging dock have?
With a built-in smart chip, it supports four protections: over-temperature, over-voltage, over-charge, and smart chip protection, which can prevent damage to the device or charging dock during charging and ensure charging safety.
6
Is folding/unfolding the charging dock complicated? How do I do it?
The operation is very simple: press the base buckle to unfold the charging area, and when folding, gently push the charging module to fit the base, and the buckle will automatically lock in place, without the need for any additional tools.
7
Can I charge three devices at the same time? Will charging them simultaneously affect the charging speed?
It can charge a phone, watch, and earphones simultaneously; the charging dock is designed with independent charging areas, and each device can still maintain the corresponding fast charging power (15W for the phone, and the adapted power for the watch/earphones) when charging at the same time, without significantly reducing the speed.
8
What do the indicator lights mean during charging? How can I tell if the device is charging normally?
A solid blue indicator light means the device is charging; a flashing indicator light may mean the device is not aligned with the magnetic charging area; an off indicator light means the device is fully charged or the charging dock is not connected to a power source.
9
Can I take this charging dock on a plane when traveling?
Yes. It's a portable charging accessory, which meets airline carry-on standards. It doesn't need to be checked in and can be placed directly in your carry-on luggage.
10
Is it normal for the charging dock to get very hot during charging? How should I deal with it?
Slight heating during fast charging is normal; if overheating occurs (the device feels noticeably hot to the touch), disconnect the power first and check if the device is aligned with the magnetic area and if the ambient temperature is too high. If the problem persists, contact customer service to troubleshoot.
11
I lost my original charging cable. Can I use another Type-C cable instead?
Yes! You can use a Type-C cable that complies with the PD protocol; it will not affect charging efficiency. It is recommended to choose original or reputable brand cables to avoid unstable charging caused by inferior cables.